Frequently asked questions
Answers to common questions about meth decontamination, P-lab cleanup, costs, insurance, timelines and flood restoration in Auckland.
Answers when every question matters
Under NZS 8510:2017, the current acceptable guideline for methamphetamine residue on interior surfaces is 1.5 μg/100cm². Many insurers and property managers prefer the lower 0.5 μg/100cm² threshold for extra confidence.
A light contamination can be resolved in 3–5 days. Heavy P-lab sites with wall and insulation removal may take 2–4 weeks. We give a detailed timeline after the initial assessment.
Yes. Occupants must leave during active remediation because of dust, chemical application and ventilation requirements. We coordinate re-entry around post-clearance verification.
Many policies cover meth damage and remediation, but coverage varies. We provide the documentation insurers need and can work directly with your assessor.
Decontamination costs depend on contamination level and property size. We provide a fixed quote after assessment. Screening reports are produced by an independent accredited provider — we can recommend one.
Yes. With proper surface stripping, chemical neutralisation and HEPA vacuuming, properties can be brought well below the 1.5 μg/100cm² threshold. Our clearance pass rate is 100%.
Yes. Our reports include chain-of-custody records, lab certificates, photos and clear recommendations. They are accepted by the Tenancy Tribunal, insurers and councils.
Our emergency line is answered 24/7. We dispatch the nearest available team as quickly as possible across Auckland — average 60-minute call-out for active situations.
We provide meth decontamination, flood restoration and property remediation across the entire Auckland region including CBD, North Shore, Waitakere, Manukau, Papakura, Rodney, Franklin, Hibiscus Coast and Waiheke Island.
Yes. Our technicians are certified to NZS 8510:2017 standards and use IANZ-accredited laboratories for all sample analysis. We follow Ministry of Health guidelines for all remediation work.
Yes. We work extensively with property management companies and individual landlords. We offer bulk rates for property portfolios and can schedule regular decontamination for tenancy changeovers.
Yes. We handle everything from residential homes to commercial buildings, warehouses, motels and apartment complexes. Our team is equipped for large-scale decontamination with minimal business disruption.
Yes. In partnership with iDry Restorations, we provide 24/7 emergency flood response, water extraction, structural drying and mould prevention across Auckland.
Turn off the water source if safe to do so, avoid electrical hazards, move valuables to a dry area and call 0800 452 199 immediately for emergency water extraction and drying.
Untreated meth contamination can significantly reduce property value and rental income. Professional remediation with a clearance report restores marketability and gives buyers and tenants confidence.
Speak to a remediation specialist
If your question isn't answered above, call our Auckland team for a free, no-obligation chat. We can explain the process, review your screening report, or arrange an emergency site visit.